Posts

Patient Safety and Medical Sanitation – Developing Trust in Your Medical Professional

July 23, 2016/4924 views / 0 Comments/in BLOG, Guest Blog Posts, Infection Control, Patient Safety /by John Trader

The following guest post on patient safety and medical sanitation was submitted by Rachelle Wilber.

It’s an experience we all have at some point. We walk in to the cold exam room where our vitals are taken and we are told that the doctor will be in shortly. We wonder if this doctor is going to listen to us and take our worries or concerns seriously. Sometimes, whether a hypochondriac or not, we worry about how clean and safe the clinic in which we sit is. Especially with how much foot traffic there is in medical centers. We also worry about engendering a healthy relationship between a patient and their doctor, there should be no fear. There are three key components to building a trusting relationship between doctors and patients: compassion, communication, and professional boundaries.

Is there a link between medical office sanitation and building trust in medical professionals?

Sanitation

The relationship between patient and medical provider is unique in that we are essentially putting our life in a stranger’s hands and trusting that they have the best of intentions. If we’re going in for a medical procedure, we worry about things like infections and aftercare. While of these things should be considered, they shouldn’t be a source of anxiety for the patient. The first key to mitigating some of this worry is to speak with our doctor about it. He or she can help you understand how the clinic is run and reassure you about your personal safety as a patient. The paper on examination tables is changed for every individual patient who visits, and strict sanitary guidelines for equipment and utensils are adhered to. There is nothing to worry about, your doctor is your partner. Your health and safety is of the utmost importance to them.

Medical Misconceptions

The importance of this is demonstrated best by patients with catastrophic illnesses and entering into hospice care where not having a trusting relationship with their doctor can cause patients to feel much more doubt and fear about both the extent of their illness and what’s going to happen to them in hospice care. Professionals, like those at Corner Home Medical, know that there are many misconceptions around this sort of care. Many people look at it as being a place to go to die, when in reality it is a place, or care plan, designed to help relieve pain and ease suffering as much as possible.

Communication

Communicating with your doctor is just as important as his communication with you. Before your appointments, you should prepare with a list of your top concerns to address with them. If you have a pertinent question about how a nurse or phlebotomist took care of you and whether they used proper cleaning procedures when taking your blood, ask them how they were taught to take care of such things. You can always ask questions, medical professionals are they to serve your needs and want you to feel comfortable. They will willingly explain or expound upon any detail you might be wondering about. If a patient expects complete honesty from their medical professional, then they should also be as open and honest as possible.

Boundaries

While it is important to build this relationship with your doctor, it’s also important to keep firm boundaries. The patient cannot be a friend to their doctor and vice versa. If there is a component of friendship in the relationship, the patient or doctor may hold back key information or arguments from fear of hurting the other’s feelings, thus hindering the communication piece.
A 2014 study conducted by The General Hospital of Psychiatry found that a trusting relationship between patients and their care providers actually correlated to better recoveries and lessened disabilities. Learning about sanitation methods and your safety as a patient is worth your time. Effectively using these key elements and finding a doctor you are comfortable with can lead to better outcomes for your health.

Rachelle Wilber is a freelance writer living in the San Diego, California area. She graduated from San Diego State University with her Bachelor’s Degree in Journalism and Media Studies. She tries to find an interest in all topics and themes, which prompts her writing. When she isn’t on her porch writing in the sun, you can find her shopping, at the beach, or at the gym. Follow her on Twitter and Facebook: @RachelleWilber; https://www.facebook.com/profile.php?id=100009221637700

3 Unexpected Ways Medical ID Theft Can Harm Your Pocket

July 12, 2016/5411 views / 0 Comments/in BLOG, Guest Blog Posts, Health Care, Medical Identity Theft, Patient Safety /by John Trader

The following guest post covering the impact of medical ID theft was submitted by Michael Rogers.

Are you the recent victim of medical ID theft? Do you know someone who recently discovered their identity had been stolen? If you or someone you know has experienced someone stealing your identity, then you know how unsettling and upsetting it can be. But what you might not realize in the moment is that having your medical ID stolen actually can result in major problems for your bank account. Read on to learn our top three unexpected things you need to know right now about protecting your medical ID and how a stolen identity can result in problems in your pocket. Knowing is power — and you can do something about it before too much damage is done. Read on:

Learn more about the top three unexpected things you need to know to protect your medical identity.

Tip #1: Data Breaches Mean Bad News for You

Did you know that healthcare organizations admit that they don’t have enough security to withstand many cyberattacks? Data breaches to healthcare organizations are at a loss of millions and are under constant attack by malware. What does this mean for you? It means that your medical data is vulnerable, and when an online thief gets ahold of your Social Security number and other medical ID information — including passwords to your healthcare accounts — then you could begin to see not only your healthcare savings account empty out for procedures and products you didn’t authorize, but you also may see your bank account empty out. That’s because many of us use the same passwords over and over again. So don’t be surprised if someone steals your medical ID information and then uses that information to break into your bank and credit card accounts. Change your passwords regularly and encrypt your online sessions to protect yourself.

Tip #2: Unauthorized Procedures

Many of us have healthcare savings accounts. They are a great way to get tax-free cash into an account and to use that cash for doctor’s visits, surgeries, procedures and even products like HIV-testing kits and pharmaceuticals. When someone steals your medical ID information, however, that means they can get access to this account. They can then go online and begin purchasing items that qualify for the account. They also can begin the process of filing insurance claims for fraudulent surgeries and procedures.

Tip #3: Exhausted Medical Benefits

When you become the victim of medical ID theft, you may find that your insurance benefits are no longer available to you when you need them. In most of the cases ID theft victims start to panic and do not know where to start from. If you have any doubts, are any reasons to suspect being ID theft victim you should immediately contact either your local insurance provider or healthcare organization in order to minimize possible losses. Many victims don’t realize this until something happens — like they are rushed to the hospital — and they find their insurance has been denied. Online thieves will steal your information so that they can get the procedures they need in your name. This kind of fraud can take years to unravel — coming at a huge out-of-pocket expense to you. When you need to go to the hospital, you need to go. You can’t wait. And if you’re the victim of fraud, you’ll likely be paying tens of thousands of dollars of that you don’t have because your insurance has been denied.

Protect and Empower Now

Sometimes knowing how you could be vulnerable to a medical ID attack is the first step. When your online presence is threatened and someone steals your social security number or insurance premium information, then not only are you at a big financial risk for procedures and bills you shouldn’t have to pay for — but those breaches could lead to breaches in other areas of your finances, such as your bank account. As you move forward, remember to monitor your medical ID information and medical online activity regularly. The more you know about what is happening in your medical or insurance accounts online, the more quickly you will be able to see when something isn’t quite right. In addition, remember to change your passwords regularly, and don’t use the same passwords for multiple accounts. With an estimated 2.3 million Americans falling victim to medical ID theft in 2014, it’s possible that you also could experience this situation. So stay ahead of the game and protect your pocket with these three key tips.

Michael Rogers- is experienced Director of Operations, manager and educator from USInsuranceAgents.com. Michael is not only well-educated insurance professional, but also very interesting interlocutor, with deep knowledge of modern arts and sports.

Are Children Eligible to Enroll in Biometric Patient ID Solutions?

July 7, 2016/6425 views / 0 Comments/in BLOG, Data Integrity, Health Care, Iris Recognition, Medical Identity Theft, Patient Identification, Patient Safety /by John Trader

The rapid spread of using biometric patient ID solutions has helped to increase safety, reduce duplicate medical records, eliminate healthcare fraud, and strengthen patient data integrity. As most healthcare providers who implement biometrics for patient ID quickly realize – patient participation is the most important factor to ensure deployment success and realize the strongest return on investment.

Traditionally, we see the use of biometrics as a strong security solution to protect our own medical identities, but what about children? Are they eligible to enroll in a biometric patient ID platform and realize the same protection as adults? The short answer is: It depends on the biometric patient identification solution that you select.

Often overlooked as a key demographic that is just as susceptible to the perils of medical identity theft and inaccurate identification, protecting a child’s medical identity is just as, if not more important than protecting our own identities. On a recent podcast with Eva Velasquez, President and CEO of The Identity Theft Resource Center, I asked Eva how important it is to protect a child’s medical identity and what is the earliest age that a child can have their medical identity stolen? Here is what she said:

“Protecting a child’s medical identity is definitely a growing concern in healthcare. And, it isn’t only protecting their medical identity but their identity as a whole. People generally do not believe that (medical ID theft) is a crime that affects children, but I can tell you that we (Identity Theft Resource Center) handle and re mediate cases of child ID theft on a daily basis. It’s really about ensuring that a child’s personal information doesn’t make it into the hands of a thief. The crux of the problem with child medical ID theft is the time of discovery…the most common ways that people find out they are victims of ID theft is because they are trying to accomplish something and they hit a barrier.

If you think about it, children just don’t engage with the outside world the same way adults do – they aren’t out applying for credit, trying to get a driver’s license (before the age of 16) and go through background checks. All of these external things that pop up and make us take notice of our identities, they just don’t happen with children, so that’s where it becomes a parent’s responsibility. For parents, it’s all about taking as many proactive steps as you can. Some states allow you to freeze your child’s credit, and you can certainly always request your child’s medical records to go through them and ensure their accuracy. As a parent, you need to read the Explanation of Benefits (EOBs) after your child has a pediatric visit.”

I then asked Eva what the earliest age is that a child can have their medical identity stolen. She offered this response:

“I hate to say this because it almost sounds like fear mongering but it’s absolutely true – it can actually be before the child is born. If a criminal just decides to make up a social security number that hasn’t been issued yet and starts to use it, it doesn’t necessarily make it back to the social security administration office so your child is born, you go to get a social security number issued to them and you receive it but a criminal has already been using it – so child ID theft can actually happen before they are born.”

Clearly, there is a sense of urgency to ensure a child’s medical identity is protected from the moment they are born! The problem that some healthcare providers face who have implemented certain biometric hardware modalities for patient ID is that not all are eligible for children to enroll. Instead, some biometric patient ID solution providers recommend that a child not enroll until they reach a certain age, or until certain physiological attributes are mature enough to be recognized by a hardware device. This essentially excludes children from leveraging the identity protection and security advantages of using biometric patient ID for identification at the age where they may perhaps be most vulnerable to having their identities stolen.

The key for any healthcare provider seeking to implement biometrics for patient ID is to deploy a solution that has the ability to capture a child’s unique biometric profile at the youngest age possible and then use that as their identity credential for the rest of their lives without the inconvenience of re-enrolling as a child matures or the security risks of not being eligible to enroll at all.

Protecting a child’s medical identity is among the many reasons that we recommend the use of photo biometrics for patient identification in healthcare. Children as young as 10 months old can enroll and since the iris is a human physiological attribute that forms at 10 months of age and remains static throughout our lifetimes, it represents a viable and stable credential for accurate identification.

As more healthcare organizations around the world evaluate the use of biometrics for patient identification, it is critical that all possible patient options and scenarios are addressed to maximize return on investment and ensure that any patient, no matter how young or old, can take advantage of the benefits to protect their medical identities.

For a full version of our podcast with Eva Velasquez, President and CEO of The Identity Theft Resource Center, click here.

The Latest Technologies Improving Patient Outcomes

June 30, 2016/4958 views / 0 Comments/in BLOG, Guest Blog Posts, Health Care, Patient Safety /by John Trader

The following post on improving patient outcomes was submitted by Dixie Somers.

The Affordable Care Act has encouraged hospitals and other medical facilities to invest heavily in new technology that will improve patient outcomes and increase the number of lives saved on an annual basis. The best solution to produce a cost-effective, yet high quality experience has been to create technology that will prove to be more efficient in the near future. Through closely watching chemical reactions and choosing laboratory air stirrers of the highest quality, the improvement of healthcare technology has been based solely on evidence of what works and what is desired among the medical community. Based upon this assessment, below are three types of upcoming technology that will affect healthcare in a positive manner.

New healthcare technologies along with upgrades to legacy tech are helping improve patient outcomes.

Mobile Stroke Units

Mobile stroke units have been highly invested in to provide critical medical care before ever arriving at the hospital. Mobile telemedicine enables staff members to perform blood tests, CT scans, and TPA tests on injured victims. Mobile stroke units are expected to save thousands of lives and radically improve patient outcomes.

New and Improved CT Scanners

Old CT scanners will soon be replaced by a new model of CT scanner that can capture a faster and clearer photo in one shot. Prior to this technology, many patients were often turned away for having heart beats that were too quick to take the CT scan. As of now, this CT scan can capture a photo of the heart in one shot. As a result, more people can benefit from the CT scan and more people can get an accurate reading on their health.

Cancer-Seeing Glasses

A new form of high-tech glasses has been designed to be worn by surgeons during an operation. This technology has been shown as helpful in identifying cancer within patients. The glasses are able to detect cancer cells based upon the blue glow that appears to the trained eye of the surgeon. Cancerous cells and healthy cells are normally difficult to distinguish. These high powered glasses increase the magnification and can spot cancerous cells at even an early stage. These glasses, if used in every hospital, could reduce both the time and money that is necessary to treat cancer and significantly improve patient outcomes.

As healthcare costs account for around one fifth of the United State’s annual GDP, technological investments have been deemed the best way to cut costs while improving the overall quality of healthcare. Investment in technology is predicted to be significant for the future as patients will be getting better in a faster amount of time. Within the next few years, healthcare technology will expand as long as investment and efficiency continue to flourish.

Dixie Somers is a freelance writer and blogger from Phoenix, Arizona, who loves most to write for health, technology, and business niches. Dixie is the proud mother of three beautiful girls and wife to a wonderful husband.

How Photo Biometrics Can Improve Healthcare Outcomes for Patients

June 28, 2016/6129 views / 0 Comments/in BLOG, Guest Blog Posts, Health Care, Patient Identification, Patient Safety /by John Trader

The following guest post on the rising use of photo biometrics for patient ID in healthcare was submitted by Amanda Gaid.

Photo biometrics are increasingly being used for passports and other identification needs. Medical facilities and practices are also beginning to see the merit in utilizing photo biometrics for patient identification. There are many ways that photo biometrics can be beneficial for providers, insurance companies, and especially patients. Using photo biometrics can help to improve healthcare outcomes for patients in a number of ways.

The rising use of photo biometrics for patient ID in healthcare is helping to increase patient safety, reduce medical errors, and improve revenue cycle management.

Helps Prevent Medical Identity Theft

Photo biometrics help to ensure that a patient receiving medication and treatment is in fact the patient identified on a medical card. Medical identity theft is widespread, with many people posing as patients in order to receive drugs. Photo biometrics link a patient’s photograph and iris biometrics to a set of medical records. Using this system ensures that patients will not be misidentified and makes it very difficult for thieves to bypass.

Improves Data Integrity

When medical information is breached by identity thieves, health records may show that patients received treatments and medications that were actually taken advantage of by thieves. This can be dangerous for patients that really need these treatments. Blood pressure and other clinical measurements may also be skewed by thieves posing as patients. Protecting this information can help to ensure greater data integrity.

May Help Patients That Can’t Help Themselves

Patients that are brought into a medical facility unconscious or that face advanced stages of cognitive decline may not be able to provide crucial medical information in times of emergency. Photo biometrics allow medical providers to identify a patient and access a wealth of information about allergies, current medications, and conditions that may be instrumental in providing treatment. This may help to protect patients from medication reactions, infections, and other issues while allowing providers to treat patients quickly.

Can Help Prevent Errors in Medical Billing

Medical billing errors can occur due to a number of different circumstances. In some cases, medical practices and hospitals that are switching over to electronic health records (EHRs) will inadvertently replicate an entire patient’s history, showing double treatments and visits. In other cases records may be filed incorrectly. Thieves may also add to inaccuracy of medical billing information. Linking all EHRs and billing information to photo biometrics can prevent billing errors and help to ensure accuracy of patient financial information.

Increases Patient Satisfaction Levels

Patient satisfaction can have an impact on patient outcomes. Patients are more likely to follow medical advice and attend regular medical visits when the experience is pleasant and the provider is trusted. Photo biometrics can make patients feel more secure and can expedite visits and treatment. Patients may also be able to access their own information more conveniently and securely, which can increase empowerment and patient engagement.

Amanda Gaid is a recent college graduate and avid writer. While her primary focus in college was Psychology, Gaid minored in English Literature and Public Health. She draws on her knowledge of these subjects to create online content that addresses human needs in a simple way. In her spare time, she enjoys traveling as well as beach breaks and playing with her dog.

Medical Identity Theft – Detection & Prevention Tips

June 17, 2016/4603 views / 0 Comments/in BLOG, Guest Blog Posts, Medical Identity Theft, Patient Safety /by John Trader

The following guest post was submitted by Ryan Moalemi.

In this day and age, people get increasingly restless if they don’t get their daily ‘fix’ of substances. The main cause for medical identity theft is trying to get drugs which you otherwise can’t get. Drug users who are addicted to certain drugs need a special pass if they want to get those drugs. If you don’t have this pass, you cannot buy the drug.

Follow these simple tips to prevent the dangers of medical identity theft from jeopardizing your patient safety.

Medical Identity Theft isn’t something that occurs rarely. Unfortunately, it’s a daily happening, and it can get pretty nasty if left unchecked. There are numerous ways to protect yourself against Medical Identity Theft, but you’ll also need to know how to react if it happens. When people are desperate, they can do desperate things, going as far as stealing your identity to buy themselves drugs. Here are some tips on how to prevent and detect Medical Identity Theft:

Medical Identity Theft – What is it?

Medical identity theft isn’t much different than regular identity theft. However, the purpose here is to buy drugs, get health care at your expense, etc. Anything related to the medical field is a reason for people to steal your identity if they can’t get what they want. Most countries don’t have pictures of patients on their medical cards which is why it can be pretty easy for people to steal your identity. Of course, there are countries where are the details are listed and available to the medical staff to prevent theft and make it easier for them to go through your details.

Protecting your Personal Information

If you want to avoid having your identity stolen, you will need to know how to protect your personal information. The first step is to keep as much information about yourself to yourself except in cases where it’s necessary to share. Don’t let too many people know all of your personal information. You can also check out some Identity Theft Protection to get even more protection. There are various measures you can take to do this, but the best thing is not to share too much.

Stay Away From Common Fraud Schemes

The most common fraud schemes involve offers which you should take instantly because it’s excellent. If you don’t take the offer, you will regret it because it won’t be good anymore. Don’t fall for these tricks no matter how good they sound. That’s exactly it – they sound too good to be true. Also, if you happen to run into a fraud scheme or an offer, be sure to check out all the information regarding the company or people issuing the offer. You want to find legitimate information. If your research comes to fruition and you find out everything is legit – the offer is legit as well. Otherwise, stay far away from that offer and turn it down.

Tips to Detect Medical Identity Theft

While there are some methods of detection which can cost you money, the most common one is simply by constantly checking your purchase history. Visit the hospital where you get your medication and ask them if there were any purchases on your account. You don’t need to do this all the time – do it only when you suspect that someone might have stolen your identity. Also, always keep receipts with you and keep track of your purchase history.

Responding to Medical Identity Theft Incidents – Checklist

The correct way to react to medical identity theft incidents is to report everything to anyone that might help you out. This involves the hospital you visit, police, etc. Also, if you already ran into problems with identity theft, it is the prime time you start keeping your private information protected. Any possible holes that you might have left out could potentially lead to additional medical identity theft. Keep copies of your medical bills, medical records and everything. This way, you’re minimizing the chances of it happening again.

Conclusion

Medical identity theft can lead to many problems if not handled. Things tend to get complicated as more time goes by so it’s best to resolve the issue immediately upon noticing that something isn’t right. Be careful of who you give your personal information to, and stay away from shady offers!

A Guide to Carbon Monoxide, The Silent Home Killer

June 4, 2016/4164 views / 0 Comments/in BLOG, Guest Blog Posts, Patient Safety /by John Trader

The following guest post was submitted by Senator Windows.

Carbon Monoxide or (CO) for short, is a colorless, odorless and highly poisonous gas. It cannot be seen, smelled, or heard; which is part of what makes it so dangerous. It is particularly dangerous for children because they breathe faster and inhale more carbon monoxide per pound of body weight.

Carbon Monoxide does serious damage to the human body. When it is inhaled, it combines with blood, but prevents the blood from absorbing oxygen. Blood vessels can become faulty which can lead to swelling in the brain, unconsciousness and nerve damage. In very serious cases, it can be fatal.

The longer a person breathes in carbon monoxide, the more heightened their symptoms become. It is strongly advisable to get out into fresh air ASAP and away from the area that contains the gas, in addition to calling for emergency medical help.

To prevent it building up in the home, install a reliable alarm and open windows to allow fresh air to circulate and adequately ventilate rooms. For more information, have a look at the infographic below which has been created by Senator Windows.

New Podcast: Medical Identity Theft – What You Should Know

June 1, 2016/6285 views / 0 Comments/in BLOG, Health Care, Patient Identification, Patient Outcomes, Patient Safety, Podcasts /by John Trader

Eva Velasquez, President and CEO of The Identity Theft Resource Center joined us for our latest podcast centered on the topic of medical identity theft.

The following post was submitted by Jeremy Floyd, VP of Sales with RightPatient®

Identity theft is a term used to describe all types of crime in which someone illegally obtains and uses another person’s personal data in a way that involves fraud or deception, usually for some sort of economic gain (U.S. Depar It is a devastating, horrible crime resulting in huge financial losses and often irreparable reputation damage for the victim.

Medical identity theft is defined as the act of stealing another person’s insurance information or name in order to illegally obtain medical services, prescriptions, and file claims with an insurance provider. It is a devastating crime that could have serious repercussions for both a patient and a medical provider. Before moving on from this post with the “it will never happen to me” philosophy, you may want to invest time to educate yourself on the effect medical identity theft could have on you or your loved ones, including your children.

Were you aware that identity theft affects approximately 15 million people in the U.S. per year? Did you know that thieves can steal your child’s social security number BEFORE they are even born to commit medical identity theft? (Wait, what?) Have you heard that more hospitals and medical centers in the U.S. are investing in biometric patient identification solutions to prevent medical identity theft at the point of service?

We had the pleasure of catching up with Eva Velasquez, CEO of The Identity Theft Resource Center about the perils of identity theft and dug into more detail about the horrors of medical identity theft during our discussion. What you will discover after listening to our brand new podcast is that identity theft can be prevented and there are a lot of resources available to consumers to assist them if they have been victimized.

Download a copy of the podcast here and listen to it on your commute, or wherever may be convenient. Have an idea for a podcast that centers on the topic of patient safety, patient identification, revenue cycle management, or infection control in healthcare? Drop us a note at: info@rightpatient.com with your idea and a suggested guest!

We hope you enjoy this podcast and walk away a little smarter about identity theft. Many thanks to Eva Velasquez and her staff for their time and expertise!

Jeremy has worked in the biometrics industry for nearly a decade and has real world experience with fingerprint, palm vein, finger vein, iris and face recognition technologies. He currently oversees the RightPatient™ Healthcare division of M2SYS Technology, including sales, business development and project management. Before taking over the Healthcare unit, Jeremy spearheaded the growth of the core biometrics division, working closely with Fortune 500 clients like ADP, JP Morgan & BAE Systems to implement biometrics in large identity management projects.

Infographic: What You Need to Know About Stroke

May 20, 2016/4131 views / 0 Comments/in BLOG, Guest Blog Posts, Patient Safety /by John Trader

The following patient safety guest post on stroke prevention was submitted by Ireland based Home Care Plus.

Did you know that there are six stroke-related deaths in the world every single minute? Indeed, somewhere on Earth, a person suffers a stroke every two seconds. It is frightening to think of how frequently strokes happen, especially when the likelihood of suffering one can be minimized with just a few simple lifestyle changes.

Home Care Plus, an Irish-based provider of home care services, has created this excellent infographic which provides hugely important information on recognizing the warning signs of stroke, understanding the factors that increase the risk of stroke, and how to provide care for a victim of stroke.

Time is a critical factor in responding to a stroke, so much so that swift, correct action can prove the difference between life and death. If you see somebody with a notable weakness on one side of their body, slurring their speech or finding it difficult to maintain balance, these could be signs of a stroke. Check to see if their face is falling to one side or if one arm is numb, and also ask the person to recite a simple sentence. If one or more of these warning signs is prevalent, contact the emergency services immediately.

Also, if you know of a friend or family member with high stress levels or a poor diet, or if they’re a regular smoker and/or get little to no exercise, gently advise them that they are putting themselves at risk of suffering a stroke. Of course it isn’t easy to tell a person that they should lose weight or obtain regular exercise, but it’s certainly a preferable alternative to needing to provide constant care for them after they’ve suffered a stroke. Given the frequency with which strokes happen, we simply cannot take a chance that it won’t happen to us or to someone we know and love.

Measuring and Assessing Safety at a Senior Living Facility

May 14, 2016/4582 views / 0 Comments/in BLOG, Guest Blog Posts, Patient Safety /by John Trader

The following guest post was submitted by Daniel Lofaso

Safety is the primary concern when looking for a senior living community for your loved one. With today’s technology, it would seem easy enough to find security in residential settings, however additional factors should also be considered to ensure your loved one is safe. Visit and tour potential communities and facilities, and consider some of the following safety elements:

Checking safety levels at senior living facilities is important to ensure loved ones are protected.

Staff style. Try to get a feel for the personality and style of the team behind the senior community. Engage staff to determine if they seem capable of handling day-to-day operations, but also how they might respond in an emergency situation, should one arise.

Level of training. While training may not be an issue in an independent living situation, you will want to find a setting with skilled nurses on staff for a residential or assisted living lifestyle. Make sure that there are team members with experience working with an older population, which may contribute to more comprehensive care, increased engagement, and activities that focus on this particular demographic.

Size of Staff. There are mandates set by the Assisted Living Federation of America (ALFA) that dictate the staff-resident ratio in assisted living residences. Typically, senior communities employ more administrative staff than medical or direct-care team members, due to the independent nature of these settings. Perhaps the best solution is a marriage of modalities, such as a step-down senior community that offers both independent living options and skilled-nursing facilities at the same site or on adjacent properties.

Security. You can’t be too vigilant when it comes to security, and most senior living communities are well-equipped to provide safety and peace-of-mind to their residents. When visiting or touring potential living situations, look for cameras, security guards, and protection against potential intruders or predators. A gated community may be the most secure, and could help to keep unwanted visitors, solicitors, or trespassers at bay.

Step-down Systems. When checking out potential living options, consider asking for step-down systems that provide a continuum of care throughout the senior’s lifespan. This could be a residence that offers both independent housing, with assisted care and skilled nursing on the same property, or nearby, to accommodate the resident in the event that they need more intensive care during their tenancy. This can be a great comfort to those living there, as they won’t ever have to face the worrisome prospect of moving again due to illness or injury.

Access to equipment. Based on the senior’s current health and needs, it is integral to find a living situation with access to on-site medical equipment. Devices such as a defibrillator, EDG machine, and oxygen tanks are important in the event of a medical emergency; depending on existing medical conditions, it might also be wise to choose a senior community with access to stress-test machines, sterilizing and diagnostic imaging equipment, too. Ask staff during visits to area residential facilities for more information regarding what equipment is on-site in case it is imminently needed.

Distance from EMS. The most prudent housing solution for any senior is within close proximity to emergency medical services (EMS), should it be needed. Also, be sure that there are some transportation services nearby to assist residents in getting the medical attention that they need promptly. This also makes it convenient to get to area medical appointments for those seeing providers off-site.

Amenities. Choosing a living situation with on-site amenity options can decrease risk of injury and incident. The convenience of on-site amenities can also contribute to the senior’s comfort level and feelings of independence, as they are able to make their own appointments and enjoy services, such as hair, nails, sports, dining, and leisure activities, without requiring the assistance or intervention of family members, friends, or others. This may also appeal to seniors that prefer the security of participation without worrying about getting off-site and transportation issues.

Ramps. Even if seniors don’t need ramps or assistance with mobility now, there is a comfort in knowing that the building has easy-access and handicap features to assist throughout the lifespan. This can parlay any concerns about moving or relocating should the senior experience future limitation, illness, or injury. There are distinct requirements in place regarding accessibility, and more information can be found through the Americans with Disabilities Act (ADA) and guidelines.

Dining options and meal service. Be sure that your senior has ready-access to groceries, meals, or dining options that will appeal to them. Furthermore, if there are specific dietary needs or allergy restrictions, let staff know about these requirements when visiting the site. Some senior communities may have a communal dining room option which can foster interaction and socialization among residents. This is a great way for new tenants to make friends and acquaintances in a safe, secure setting.

Safety comes down to more than mere locks on doors when it comes to a senior living situation. Assess and interview residential settings to determine the level of security, staffing, access, and features your potential dwelling has. Take a tour of facilities to find the best fit based on the senior’s needs and possible limitations, as well as those communities that will foster and encourage independence. Be sure to confirm and ask about the privacy policies of the community, to ensure that the confidentiality and autonomy of the senior is a priority.

Daniel Lofaso is the Community Outreach Manager for Lourdes Noreen Mckeen, a retirement and independent living facility in West Palm Beach, FL.