Leaders of healthcare gather in Chicago for Becker’s Hospital Review Conference

September 29, 2017/5933 views / 0 Comments/in BLOG, Events/Conferences, healthcare, Patient Identification, Patient Safety /by Mizan Rahman

Just as the cooler weather finally emerges in hot & sunny Silicon Valley, I was summoned to attend the Becker’s Health IT and Revenue Cycle Conference in the windy city of Chicago. Downtown Chicago is definitely one of the most beautiful destinations – I was excited. Mike (the co-founder) found a great apartment with the Airbnb app – a high-rise tower right next to the Whole Foods market and within walking distance to the venue for this year’s conference. I arrived a bit late that evening and most restaurants were closed by the time I was ready for some self-indulgence. So, I reluctantly grabbed some salad at a nearby sports bar and decided to enjoy the mesmerizing Chicago skyline as I walked back home – a great start.

Our booth setup was nice, although we wondered why some smaller sponsors got a better booth space than we did. We were shoved in the middle of many random companies when a bronze sponsor (and a “competitor”) was enjoying one of the most amazing locations – the benefits of the “circle of friendship,” I guess!

After learning a bit about how RightPatient prevents duplicate medical records and eliminates chart corrections in different EHR systems (just one of our many benefits), Walter R. Houlihan, the Senior Director of Health Information Management at Baystate Health spontaneously uttered, “yeah, I see the duplicates and record mix-ups all the time. My team is the one that fixes them.” Baystate Health needs our biometric patient ID product – please buy it!

Bob LaFollette, COO and Senior Administrator of Urology from OSU

Another visitor, Bob LaFollette, COO and Senior Administrator of Urology from OSU was a charming and interesting individual. His first question to us was, “Guess what OSU stands for?” Between guesses of Oregon State University, Oklahoma State University and so on, we were corrected with the right answer – Ohio State University. He got a kick out of it! Besides the fun and warm conversations, Bob was absolutely ecstatic with hearing how RightPatient helps with patient safety and how we automatically add patient photos into medical records. If Bob was the decision maker, I bet it would have been awesome for us.

Towards the end of the second day, I made an effort to go around and meet other companies. I have never seen so many Revenue Cycle companies all in one place – looks like money collection is the game in healthcare! There was even a company that helps to collect & recover money from international patients! I couldn’t even begin to imagine what tactics and strategies they follow in certain countries but it can’t be anything better than tactics used by the bounty hunter. Another interesting company was called Zero Gravity. Their feature product on display was an LED-based anti-aging facial rejuvenation system. People had lined up for a free session – why not? It’s free.

There were some awesome presentations, discussion, and workshops – I only attended one session by Ms. Murphy of the University of Chicago School of Medicine. It was amazing and I will write a separate post all about it. It was also great seeing the CrossChx team – once rivals, now we work together very closely. They focus on their Olive AI product while we provide biometric patient ID even to their clients.

To top off a great weekend, as we were preparing to wrap up, the boxing legend Sugar Ray Leonard emerges seemingly out of nowhere to take pictures with everyone. Well, a great way to end the show with a lasting memory of the charming champion!

At the Becker’s Conference, learn how RightPatient prevents patient fraud

September 19, 2017/10412 views / 0 Comments/in BLOG, Events/Conferences, healthcare, Medical Identity Theft, Mobile, Patient Identification, Patient Safety, Photo Biometrics, Privacy /by Michael Trader

The Becker’s 2017 (and 3rd annual) Health IT & Revenue Cycle Conference is only a few days away! Needless to say, we’re excited, and it’s not just because George W. Bush and Sugar Ray Leonard will be there. The conference has a great lineup of speakers, presentations, and, ahem, vendors like RightPatient that will be providing a wealth of information on a variety of important topics.

The timing of this conference could not be better considering the recent Equifax data breach, which puts over 140 million Americans at risk of identity theft. This has serious implications for healthcare, but the good news is that patients and providers can mitigate their risk with RightPatient.

Since our inception, we have always recommended Photo Biometrics with RightPatient and have never deviated from that position. This didn’t come out of left field; we are, by far, the most experienced vendor in our market segment with 15 years of experience in biometric technology. We have worked with many biometric modalities, implemented our technology in projects around the world, built some massive biometric matching systems, and generally know this stuff inside and out. That’s why we always knew what was best for healthcare and had a vision of how Photo Biometrics would be used with our platform to transform the way that patients are identified.

RightPatient accurately identifies patients by simply capturing their photo. At provider locations, this is critical to prevent identification errors and medical record mix-ups that affect patient safety, revenue cycle, and data integrity. With 1,000 patients dying each day from preventable medical errors and hospitals writing off millions of dollars annually from denied claims and patient fraud, health systems should have an easy time justifying RightPatient.

But, for good measure, we now have the Equifax breach. Patient fraud was already a serious issue with 2-10% of patients showing up at the ED and providing false information (I’m looking at you, frequent flyers). We’ve heard countless stories from customers before they implemented RightPatient about frequent card sharing and outright fraud that was costing them millions in annual write-offs (RightPatient has since eliminated these issues). With the personal data of over 140 million Americans now compromised, how much easier will it be for someone to obtain care, access healthcare information, or gain a medical record release under a stolen identity?

Here’s the bigger question – why deal with any of these risks at all? For a small monthly fee, healthcare providers could implement RightPatient and solve these issues. When patients interact with their providers, RightPatient captures their picture and accurately identifies them. The service is contactless (ideal for hygiene/infection control), supports mobile devices (e.g. EMTs, unconscious patients, home health visits), and the patient photos that RightPatient simultaneously captures deliver unparalleled value in various ways.

If you have a chance, stop by our booth #1003 at the Becker’s Conference to check out why RightPatient is transforming patient ID in healthcare and to learn about our vision. We look forward to seeing you there!

Prevent Patient Record Mix-Ups Before It’s Too Late

September 6, 2017/11142 views / 0 Comments/in BLOG, healthcare, Medical Identity Theft, Mobile, Patient Identification, Patient Safety, Photo Biometrics /by Mizan Rahman

It’s no secret that patient identification is a challenge, but unfortunately, a frightening number of “wrong patient, right procedure” mix-ups still occur every day in hospitals and health systems around the country.

For example, an article published on bostonglobe.com highlighted a case at UMass Memorial Medical Center where a patient was mistakenly diagnosed with cancer and underwent unneeded medical procedures before hospital staff discovered a mix-up with the patient’s CT scan results. And, according to the article, this is far from an isolated case of mistaken patient identity at this hospital.

The good news is that there are tools that can help hospitals and health systems prevent such dangerous mistakes.

The RightPatient® Cloud, for example, is designed to prevent mix-ups and cases of mistaken identity by streamlining patient identification procedures and reducing the risk of human error—all while dramatically increasing the chances that the right patient receives the right treatment from the right providers.

Most hospitals and health systems rely solely on patient identification procedures that require healthcare staff to use two pieces of patient information, such as full name and date of birth, to match patients to their medical records.

However, in today’s bustling healthcare atmosphere, it can be easy for healthcare staff to forget to perform proper patient identification procedures. And, many patients do not speak English, are unconscious or have similar names and birth dates, all of which increase the risk of medical mix-ups.

Healthcare regulators and public health officials are increasingly sending the message to hospitals and health systems that the time to make changes to patient identification procedures is now—before a potentially disastrous mistake occurs.

By implementing the RightPatient system, hospitals can eliminate patient identification guesswork for healthcare staff. That’s because the RightPatient system captures a photo of each patient upon admission to the hospital.

After the patient is enrolled in the system, the patient’s medical record is locked and can only be opened using the patient’s unique biometric identifiers. The system can be installed on any smartphone or tablet, making it portable enough to meet the unique needs of staff and patients.

Although hospitals are spending millions of dollars on electronic health record systems, population health software and other advanced equipment to protect patients and streamline operations, most of these systems overlook a fundamental aspect of patient safety: Ensuring that healthcare staff are accessing the right records and providing the right care to the right patient.

The bottom line is that healthcare consumers go to hospitals to get well and hard-working doctors and nurses do everything in their power to make that happen. When patients are not identified correctly, bad things happen.
The sad fact is that one simple medical record mix-up resulting from a patient mismatch is all that it takes to throw a patient and their family into distress, negate the hard work and dedication of the doctors and nurses who are trying to help, and damage the reputation of the hospital where the incident occurred.

With RightPatient, all that is required to eliminate these risks is a simple snap of a camera when a patient walks into the hospital. That doesn’t sound like too much to ask, does it?

How Doctors Can Transmit Patient Data Securely

August 17, 2017/9775 views / 0 Comments/in BLOG, Cybersecurity, Guest Blog Posts, healthcare, Medical Identity Theft /by John Trader

The following guest post on protecting patient data was submitted by Heather Lomax.

Communication efforts in the last few years have greatly advanced between doctor and patient. Instead of having patients drive out for a visit or make drawn-out phone calls every time something needs to be discussed, some doctors’ offices have started to use online portals and email correspondence with patients. These options are extremely efficient, but they also place patients at a higher risk of medical identity theft. Therefore, special measurements need to be taken in safely transmitting patient data.

Doctors must take precautions when sharing patient data. Learn more about how doctors should protect your PHI in this guest post from Heather Lomax.

PHI Data and Email Encryption

First and foremost, patients need to make sure their devices are encrypted when they access medical data. Not operating on such a system places data at risk for theft with ease. Therefore, portals offering medical data need to be encrypted as well. Patients should be made aware that if their computers at home are not secure, then they place their data at risk there as well. Sending patients emails also requires another degree of encryption.

Different Types of Email

Several types of emails exist when it comes to safely transmit data information to patients. For web-based email applications, doctors’ offices and patients alike need to use accounts with HTTPS encryption. This method is the only means by which web-based email is secure. The email is sent to a patient should also be encrypted using either PGP encryption methods or Symantec Digital IDs. In both of these aspects, each email comes with its encryption.

Use Cloud Services for Fax and Email

HIPAA regulations make specific claims about how data should be transmitted between office and patient. One of the methods to use for this communication relies on cloud services for both faxes and emails. These cloud services have their own firewalls and encryption procedures, and they make certain that data only goes to a specific location. More often than not, a specific receiver has to acknowledge that they accept fax. A VPN access code can be used for this process.

Biometric Identification

As passwords become obsolete and even unsafe for healthcare data security, biometric identification is steadily rising in practice when it comes to accessing sensitive information. With passwords comes the potential of breaches in security, even with the most carefully crafted codes. However, with the use of fingerprint analysis, retina scans, and facial recognition software, it’s nearly impossible for identity fraud to take place since these characteristics cannot simply be imitated. And not only does it reduce the risk of billing fraud – it also prevents deadly medication errors, improves response rates to medical emergencies, and expedites health information exchange services (which will be discussed in the next section).

Use Three Different Forms of Health Info Exchange

When in doubt, doctors’ offices should use three, distinct methods of Health Information Exchange (HIE) with patients and other medical offices. The first type is directed change, where data can be sent and received securely through an electronic medium between providers and coordinated support care. The second option is a query-based exchange, which offers providers the opportunity to find and request information from patients and other providers when unplanned care takes place. Finally, doctors’ offices can use consumer mediated exchanges, a method that allows patients to have control over data and how it is used among different providers.

Conclusion

A great deal of options is available when it comes to transmitting electronic patient data. Rather than relying on flimsy means of protection, alternative options with tighter security like encrypted care, biometric identification, and HIE paths should be implemented instead. If your practice or hospital can introduce even one of these methods as part of their data transfer strategies, you’ll notice a great improvement in workplace efficiency as well as security for your patients.

Author bio:

Heather Lomax is a contributing writer and media relations specialist for Blaze Systems. She writes articles for a variety of medtech blogs, discussing solutions for optimizing healthcare data protection and clinical technology.

New Partnership with CrossChx Signals Positive Changes for Patient ID

July 17, 2017/7083 views / 0 Comments/in BLOG, Comments On Recent Biometric News Stories, Future of Biometrics, healthcare, Partnerships /by John Trader

In case you missed it, on Friday we officially announced a new and exciting partnership agreement with CrossChx. Under the terms of the partnership, CrossChx customers can easily transition their existing SafeChx biometrics solution to RightPatient, while continuing to utilize other CrossChx products such as Olive artificial intelligence.

Announcing a new partnership with CrossChx to help expand the use of biometric patient ID tech in healthcare.

The healthcare industry continues to suffer the ill consequences of inaccurate patient identification, jeopardizing patient safety and the quality of care. RightPatient helps to alleviate patient misidentification and instantly and accurately identifies patients by capturing their photo. This photo is linked to a patient’s unique medical record and travels with them throughout a healthcare provider’s network to ensure safety during care delivery. Plus, clinicians at hospitals that use our patient identification service have commented that they love having a patient’s photo before administering services to help humanize care delivery and help patients feel welcome instead of just thinking they are a name and a number. We love to hear this!

Take notice because the winds of change are shifting for patient identification in healthcare. More providers recognize and understand the advantages and benefits of modernizing their patient ID technology and many are taking a very close look at the advantages that our service offers. Keep in mind that implementing a biometric patient identification service offers additional advantages above and beyond patient safety – most notably improvement in revenue cycle management, increases in patient data integrity, and prevention of fraud and medical identity theft at the point of service.

Read more about our new partnership with CrossChx here.

Have questions? Drop us an email at: info@rightpatient.com

Healthcare Data Security: How Doctors and Nurses Access, Utilize, and Protect Your Information

July 10, 2017/7561 views / 0 Comments/in BLOG, Data Integrity, healthcare, Privacy /by John Trader

The following guest post on healthcare data security was submitted by Brooke Chaplan.

Anyone who has been to a doctor’s office, hospital or other healthcare institution knows that these can be busy places with patients waiting to be seen and professionals bustling about to perform their duties. With all of this activity going on and various personnel involved in your care, you may wonder about the security of your medical records. Sensitive information lies within the paper and electronic files used by your medical providers. Let’s take a look at how doctors and nurses access, utilize and safeguard your healthcare data.

Docs and nurses need access to your protected health information (PHI) to provide you optimal care. What steps are they taking to protect that healthcare data?

Confidentiality, Privacy, and Security

First, it’s important to identify the difference between three different terms that are often used interchangeably within healthcare. The concepts of confidentiality, privacy and security are related, but each has its own significant meaning with regard to balancing the needs of patients, providers, the public and other relevant parties such as insurance personnel. When discussing confidentiality in the medical field, the term refers to the duty of personnel to hold any patient healthcare data to which they have access in the strictest of confidence.

Privacy is a separate concept that has to do with an individual patient’s right to decide how personal medical information is shared and with whom. You may be familiar with HIPAA, the Health Insurance Portability and Accountability Act. This statute by the federal government states that, while a patient’s right to privacy and control of their healthcare data still exists, there are some parties to whom such data can be shared without prior patient approval. These include public health officials, health organization administration and payment providers. Finally, there is security, which is all about the protection of confidentiality and privacy of patients. It refers to the ways in which healthcare data is stored and accessed.

Medical Records and Their Use

Your medical records contain a wide range of information. Your full name and unique patient number within that particular healthcare network is stored in your records, along with demographic data like your date of birth, gender and race. Your allergies, medical conditions, lifestyle habits in addition to detailed accounts of every provider visit, lab result, prescription and referrals. Your payment, billing and insurance information are also kept in your medical records, as is your family medical history.

Organizational Policies and Procedures

As you can see, there is a great deal of sensitive and personal healthcare data kept within your individual medical records. In order to ensure the privacy and confidentiality of patient data, healthcare and medical organizations pay special attention to create structured policies and procedures regarding the way such information is handled, stored and accessed. Each network will have its own unique set of guidelines, but the matter is taken very seriously among medical providers. In fact, an entire profession known as healthcare or nursing informatics is dedicated to the management of healthcare data. Many universities also offer a masters in nursing informatics program. An informatics expert is usually employed to help organizations protect patient health information and to ensure only necessary professionals can gain access.

Healthcare providers work hard to care for your medical needs. They are also concerned with the proper care of your personal data. You can rest assured that procedures are in place to ensure the security of your private and confidential information.

Author Bio:

Brooke Chaplan is a freelance writer and blogger. She lives and works out of her home in Los Lunas, New Mexico. She loves the outdoors and spends most her time hiking, biking and gardening. For more information contact Brooke via Twitter @BrookeChaplan.

Top Patient Privacy Concerns With Healthcare Data Integration

June 30, 2017/6800 views / 0 Comments/in BLOG, Guest Blog Posts, healthcare, Patient Safety, Privacy /by John Trader

The following guest post on patient privacy was submitted by Avery Phillips.

In many industries, the proliferation of mobile, cloud, and data collection technology is far outpacing the ability of regulatory bodies to keep up. This is especially true in healthcare, partly due to the sensitive nature of patient records and partly due to widespread adoption of mobile health tracking by both practitioners and the general public.

Learn more about the privacy implications when patients share health data online in this guest post from Avery Phillips.

Consumer-generated data is one significant challenge in legislation and education related to privacy, as it isn’t yet protected. Additionally, the long-term impact of tracking and sharing one’s health data through social networks isn’t fully understood.

Data breaches in the healthcare field have already proven that people’s medical histories, social security numbers, and addresses are vulnerable. Cloud technology paired with monitoring devices is giving healthcare providers access to real-time data, and a lot of it. This improves the quality of care, but comes with severe breach risks. While legal understanding catches up to the reality of big data, healthcare providers need to go above and beyond legal requirements to protect patient privacy.

Consumer-Generated Data

The risks of consumer-generated data haven’t been fully explored, but what we do know is that sharing health data online is “a digital tattoo.” That data follows users, is unregulated, can be sold to third parties, and used by hackers or identity thieves.

Platforms like Fitbit and Facebook are just the tip of the iceberg for providers. Wearable technology is allowing patients to receive real-time information and communication from professionals and gives providers access to a constant flow of actionable health information. That relationship evolves with each new innovation, but responsibilities concerning its collection and use haven’t been explored.

Breach Risks

In September of 2013, Advocate Medical Group suffered one of the largest data breaches in history. Four million records, including names, addresses, and social security numbers were taken by hackers.

As new services are introduced, and hackers develop new ways to subvert security, it can be difficult to keep employees up-to-date. An improperly trained employee might fall for a phishing email, accidentally use an unsecured app or cloud service with their personal mobile device, or share login information that enables access to private records. In 2016, 60 percent of all patient information breaches were due to hacking, but not all hacks are the direct cyber-attacks we tend to think of. An employee opening the wrong email and clicking the link is a far easier way for a hacker to gain access than, for example, a brute force password crack.

Refusal to Share

Many patients may not realize it, but one threat to their security can occur if a healthcare provider refuses to share their information. Information blocking can come in many forms, such as prohibitive pricing, contracts that block users from accessing their information, and business practices intended to exclude competitors and prevent referrals.

These alleged practices put additional financial burdens on patients and compromise their privacy by restricting access to their own records. Many of America’s biggest vendors and healthcare providers have signed onto a pledge to combat this practice, but it has yet to be put into law.

The advent of rapidly evolving mobile technology is presenting new possibilities in data collection and improving the quality of patient care. On the other hand, the sparks of innovation are vulnerable to attack and mismanagement by unscrupulous business practices. It’s important for healthcare providers to invest in data security and breach recovery contingencies, as well as develop best practices to prevent misuse.

Author bio:

Avery Phillips is a freelance human who loves all things nature (especially humans!). Comment down below or tweet her @a_taylorian with any questions or comments.

The Top 6 Reasons to Visit us in Booth #1252 at 2017 HFMA ANI

June 21, 2017/10569 views / 0 Comments/in BLOG, Events/Conferences, healthcare, Mobile, Patient Identification, Patient Outcomes, Patient Safety, Revenue Cycle Management /by John Trader

Visit us in Booth #1252 at the 2017 HFMA ANI Conference and learn more about the benefits of biometric patient identification.

The following post was submitted by Brad Marshall, Senior Enterprise Development Consultant with RightPatient.

If you are heading to Orlando this weekend for the HFMA show, please take a moment while you are walking the Exhibit Hall to visit RightPatient in Booth #1252. We will be on hand offering demos of our biometric patient identification solution and Smart App that converts any smartphone or tablet into a powerful patient recognition device. Not convinced? Here are the top 5 reasons why RightPatient is a must stop while navigating the exhibit floor:

See the RightPatient Smart App – As we just recently discussed on this blog, the RightPatient Smart App provides healthcare organizations the ability to extend the power and reach of our patient identification solution to any smart device equipped with a camera. Using augmented reality and deep learning to identify patients, the Smart App is an ideal tool for clinicians to quickly and accurately identify unconscious patients, verify patients prior to medical procedures, improve patient safety, and securely capture and share clinical images.
Learn How to Humanize Health IT – As you may already know, the RightPatient patient ID solution captures a high resolution image of the patient’s face and then links that image to their medical record. Several of our existing customers have provided feedback on these patient photos via their clinicians who say that these pictures serve an important clinical purpose and are helping to improve the patient experience. These patient photos are helping clinicians feel more comfortable and better connected to the patient often serve as reminders about the clinical context of the patient. Learn how RightPatient is helping healthcare organizations across the country become more patient-centered than ever before.
RightPatient is a Finalist in CHIME National Patient ID Challenge – We think this is kind of a big deal. Being named a finalist in this important initiative that could very well change the face of patient identification in healthcare as we know it, we recognize that being named a finalist is a true testament to the validity of our solution. It’s worth mentioning that of the finalists named, RightPatient is the only vendor that has a solution already being used in healthcare by many hospitals throughout the country. Stop by and learn why our solution was named a finalist in the Challenge. Go Team RightPatient!
Safeguarding PHI – Cybersecurity has become quite a hot topic in healthcare as we have witnessed one hospital system after another falling victim to attacks and rushing to bolster their security defenses. We are elated to see the increased emphasis placed on protecting networks but what about taking the same steps to protect data? Network security and data security are two separate areas and any upgrade to cybersecurity defenses simply must be met with commensurate upgrades to safeguard protected health information (PHI). After all, the digitization of healthcare has opened many new doors to access PHI (e.g. – patient portals, mHealth apps, telemedicine), shouldn’t healthcare organizations be proactively taking measures to implement patient ID solutions that can secure it?
Learn about our SaaS model – With our software-as-a-service (SaaS) model, healthcare organizations can implement the patient ID platform for a small monthly fee that includes software, hosting, and support. And don’t worry. Our artificial intelligence system runs in the secure, HIPAA-compliant RightPatient Cloud to minimize deployment and IT costs. What could be better? Stop by the Booth to learn more.
Accurate Patient ID Helps Revenue Cycle Management – Since revenue is a dominating theme of the conference, we thought we would mention that it is a proven fact that increasing patient identification accuracy will help prevent duplicate medical records, reduce denied claims, and improve the revenue stream. Stop by Booth #1252 and learn how you can improve revenue cycle management through an investment in RightPatient.

Skimming the agenda, the HFMA staff has again assembled a very compelling, highly informative conference packed with outstanding curriculum. Don’t forget that the Exhibit Hall is a treasure trove of education too, and we encourage you to take time and stop by to see why our patient identification solution is dominating the healthcare industry.

Take a moment to watch this short testimonial video from George Ann Phillips, Administrative Director of Revenue Cycle for University Health System in Augusta, GA:

Drop us an email at: sales@rightpatient.com to pre-schedule an appointment or drop in and see us at your convenience. We can’t wait to see everyone in Orlando!

Brad Marshall is a Senior Enterprise Development Consultant with RightPatient® With several years of experience implementing both large and small scale biometric patient identification projects in healthcare, Brad works closely with key hospital executives and front line staff to ensure project success.

Mobile Patient Identification with the RightPatient Smart App

June 15, 2017/11322 views / 0 Comments/in BLOG, Connected Health, Data Integrity, Future of Biometrics, healthcare, Mobile, Patient Identification, Patient Safety, Photo Biometrics /by Michael Trader

Amidst the hoopla and chaos of this year’s HIMSS conference in Orlando, we introduced a new feature for our cloud-based RightPatient biometric patient identification solution: the RightPatient Smart App. This is ~~kind of~~ a big deal for the healthcare industry because the RightPatient Smart App has the power to turn any smartphone or tablet into a powerful patient recognition device.

In other words, this is anything but a ho-hum development in the concerted effort to adopt more modern patient ID technology. Allow me to explain…

As we have written about before, increased recognition of the critical importance of accurate patient identification for patient safety has played an important role in our own research and development of the RightPatient cloud biometric patient identification solution. I don’t think I’m alone in saying that most patients see patient identification as the part of our healthcare experience that starts with sitting in front of a registrar at a healthcare facility so they can obtain our insurance information and make sure we are who we claim to be.

However, anyone who has spent time as a patient in a healthcare environment knows that most medical facilities don’t stop with establishing accurate identification at the point of registration. You may have your ID checked before medication disbursement, prior to the administration of a medical procedure, or perhaps just before surgery. This is important for patient safety, and to reduce the risk of adverse events from wrong patient procedures.

The problem is that many patient identification mistakes are still regularly made across the healthcare industry. This can cause irreparable harm to patients and providers in many cases. Fortunately, we provide the most innovative technology in the market to solve this problem.

For example, the RightPatient Smart App is a modern, mobile patient identification solution that fills an important void to help healthcare organizations improve compliance and patient safety. Here is a breakdown of the Smart App features and their value to patient identification in healthcare:

Mobile patient ID ubiquity: As mentioned earlier, the RightPatient Smart App turns any smartphone or tablet into a powerful mobile patient identification tool. Is this a big deal? Absolutely. The Smart App improves the ability of clinicians and others responsible for care administration to be responsible stewards of patient safety and compliance. It can be used as a multi-factor authentication tool along with another form of identification or act as a standalone patient ID device. Recognize patients anywhere, anytime, with any smart device.
Patient photo: The Smart App matches against the patient photo that was captured by RightPatient during registration for positive identification. We have previously written about the importance of capturing high-quality patient photos and linking them to their electronic health records. RightPatient ensures that a standardized, high-quality enrollment photo is always captured. This increases the efficacy of the Smart App and ensures that providers have images that they can rely on for clinical context.
Identifying unconscious patients: There are few things in healthcare more risky than treating an unconscious patient without access to their medical history. The RightPatient Smart App allows clinicians to easily identify unconscious patients through their smartphone to retrieve the patient’s medical record. The Smart App opens the door for accurate patient identification in traditional and non-traditional settings (e.g. – oncology, medical records release, EMTs, home health) – places where perhaps verifying a patient’s identity is required but may not have traditionally been on the compliance radar. The Smart App fills in the patient ID compliance holes that exist in a healthcare organization – enabling higher levels of patient safety and helping to reduce medical errors and risk.

Medical errors caused by patient misidentification will continue to rise with increased data sharing and human error. In fact, the ECRI institute recently included patient identification errors in its most recent annual top-10 list of patient safety concerns. Powered by the RightPatient cloud platform, the Smart App will strengthen patient safety, reduce risk, and more effectively humanize the healthcare experience – a critical element of improving patient satisfaction and empathetic care delivery. Design and development of this new feature was a direct result of our 15 years of experience in biometric technology, listening to the needs of our customers, and delivering a practical solution that increases the power and reach of our industry-leading patient identification technology. You asked. We listened.

Have questions about the RightPatient Smart App? Drop us an email at info@rightpatient.com or visit here to request a free demo.

How Tech Is Disrupting The Healthcare Market

June 13, 2017/4989 views / 0 Comments/in BLOG, Guest Blog Posts, healthcare /by John Trader

The following guest post on disruption caused by healthcare technology was submitted by Ryan McEniff.

Technology is affecting every aspect of society, business, and personal life. Every industry has seen change because of the hi-tech revolution over the last 20 years. Industries like fiance, banking, transportation and manufacturing have all been impacted. Health care is no different. Investors have found many new possible products and solutions that are disrupting the traditional healthcare market today and in the future.

The folks over at Minute Women Home Care have created the following infographic about how tech is disrupting the traditional healthcare market. It shows how tech has changed many of the interactions that you have with health care professionals, how global investments have changed health care, and the different trends that are expected to result from these changes. Take a look and learn about this interesting topic that will impact all of us.

Author bio: This article was written by Ryan McEniff, a senior health care expert and owner of Minute Women Home Care, a home health company located in Lexington, MA.