6 Things Medical Institutions Can Do To Gain Patient Trust

August 10, 2016/7076 views / 0 Comments/in BLOG, Guest Blog Posts, Health Care, Patient Safety /by John Trader

The following guest post on building patient trust was submitted by Andrea Bell.

Health institutions play an essential role in people’s lives today. With increasing health consciousness, the demand for health institutions including hospitals and private clinics has reached a whole new level.

This increase in demand has naturally resulted in the development of a large number of healthcare institutes – all of them founded with an aim to take over the market. This is why it has become challenging for businesses operating in the health sector to gain patient’s s loyalty in the long run.

What are some simple, yet effective things medical institutions can do to gain patient trust?

Research shows that the number of hospital jobs increased by 306% in 2015 with 172,200 payroll additions compared to the 42,400 jobs created in the same industry in 2014, as stated by the Bureau of Labor Statistics.

If you are concerned about holding on to your healthcare customer base at a time when newer facilities are emerging all around you, worry no more. Remember, when patients choose a specific healthcare provider, they consider a number of financial, emotional and personal factors.

We decided to write this article to help you build long-term relationships with your patients in a way that they would never prefer any other facility over yours. Here are the 6 things you can do to gain patients’ trust.

1. Build close relationships with patients

When it comes to choosing doctors and hospitals, patients usually make choices out of emotional and personal values and feelings. Of course, you can trumpet your customer ratings and your hospital rankings as much as you want on your Facebook page, but patients will always make the final decision with their hearts.

To build strong and solid relationships with patients, you need to create a culture where the hospital staff develops close bonds with patients as part of their professional duties.

This includes gestures like conversing with patients when they have long stays at the hospital, relieving them in a friendly manner, and literally treating them like you would a family member who is sick. Most patients are vulnerable and in utmost need of love, care and compassion as they fight with health-related challenges. Like any other industry, word-of-mouth can make or break your business, and is a more effective marketing tool than any other if you want to gain customer loyalty in the long run.

The reputation of a business and its brand image improves gradually through personal recommendations of those who have experienced the service. 74% consumers say word-of-mouth is a key influencer in their purchasing decisions.

2. Create a seamless experience for patients

The last thing a patient is interested in is understanding how your facility’s processes work. They are looking for care, and expecting the hospital staff to take care of the rest for them.

The staff must take some steps to elevate confusion, and direct patients personally instead of letting them take multiple rounds of the sprawling building in an unhealthy physical state.
The hospital staff should be trained to be super proactive and help patients move through the processes as quickly as possible. They should also be very informative and use different methods to assure patients that everything is under control and that they should just sit back and relax. This will help patients feel confident that they are in the right place and in the right hands.

3. Ensure that safe and certified hospital staff and equipment are used

Going to the hospital can be a very daunting and uncomfortable experience for many. This is mainly because most patients are afraid to receive bad news, wrong treatment or any other similar possibility.

As a medical professional dealing with a plethora of patients on a daily basis, these concerns may not seem like much to you, but these can weigh very heavy on the hearts and minds of the patients.

This is why it is so important that these concerns are addressed even before the treatment is started.

Such anxiety issues could be resolved by employing a number of strategies. You could put up certificates in places where the patient can easily see them such as hospital walls, websites etc.

In other words, as a health facility, do not underestimate the fear that patients feel as they enter your premises for the first time, and also understand your role in helping alleviate that fear. This, in the long run, makes a lot of business sense too.

4. Deliver information in its most simplified form

Patients are most likely to trust doctors on information related to symptoms, treatment, medications and costs. Very few of them will dig up stories related to their health on the internet.

The key to developing patient trust is giving information as simply as possible. Using complicated medical jargon may give the impression that the doctor is highly qualified, but one thing is for sure, it will definitely confuse the patient and cause more anxiety about what’s going to happen to them next.

So it is crucial to provide information to patients in a way that they can easily understand. The hospital’s web presence could also be used to deliver that information so that the patient does not feel the need to consult other online sources which may give the wrong information regarding their diagnosis.

This is one way to ensure that patients keep coming back to you for all of their health-related problems because they have developed a sense of trust for the hospital staff and their services.

5. Be transparent

Because of the huge number of patients that doctors have to see every single day, it can sometimes become challenging to give each one a personal touch.

At the end of the day however, it is essential. I No matter how busy the schedule, it is important to realize that these patients are average people dealing with a lot of fear and anxiety about their diagnosis; they need to know that they are understood and respected.

Small gestures like a smile, eye contact and special attention can go a long way to show the patient that the doctor cares about how she feels and what she is going through.

6. Speak with one brand voice

A strong brand image can although play a great role in instilling trust within the patient, however, it could be further enhanced by doctors by building a strong personal relationship with the patient which is somewhat consistent with the brand as well.

This brand might not show on official brochures or websites, but it can become a part of how the hospital staff interacts with patients on a daily basis.
In other words, the hospital staff should be trained in such a way that they promote the hospital’s brand by showing compassion, going the extra mile for each patients and treating them as guests, and not a liability.

Gaining patient’s trust is an element which is important to the overall success of the business. Patients having trust in any health institution is a form of partnership with them and can ensure consumer loyalty in the long run along with other benefits and hence, should always be encouraged by hospitals.

Andrea Bell is a Freelance writer and a content contributor at www.computermateinc.com, which provides Medisoft V21 software. She writes mostly on technology related stuff. Live simply, give generously and a sports lover. Find her on twitter @IM_AndreaBell

Making Medical History: The Benefits of Working with Advances in Healthcare Technology

August 3, 2016/3234 views / 0 Comments/in BLOG, Guest Blog Posts /by John Trader

The following guest post was submitted by Lizzie Weakley.

Technology is changing every day, and as new innovations are adopted they have a ripple effect across multiple industries that helps improve our lives. Whether it’s the latest smart appliance, mobile app, or kitchen gadget, these things comprise increasing changes in the way we shop, think, and communicate. One of the industries where these changes are most profoundly noticed is in the medical field. Here are some benefits to working with new advances in healthcare technology.

Advances in healthcare technology means more data availability, less suffering, and smarter doctors.

Online medical information

As mobile devices have come to outnumber people, millions are searching for healthcare information online. While a website covering the causes and treatments of a particular malady is not a good substitute for a diagnosis by a qualified physician, more hospitals and clinics are seeing the value in providing patient portals as a means to allow patients access to their own records and to information and apps that can help with the doctor/patient relationship, such as appointment scheduling, billing review, and additional info on specific conditions and treatments. All of this is not only more convenient for the patient, but frees up time for over-worked medical staff.

Better treatment means less suffering

The most obvious way medical technology has improved is in providing better treatments, tools, and medications which speed up diagnosis and treatment. This not only reduces suffering but improves the chances of recovery for patients. Technical training such as a master’s of science electrical engineering enables other professionals to contribute to life-saving developments. Revolutionary 3D-printed custom prosthetics and computerized implants help transform amputees into athletes and enable chronic heart patients to enjoy a quality of life unthinkable a decade or two ago. The ability to provide effective technology-fueled solutions is a rewarding experience for healthcare workers, and one which will continue as technologies improve.

Doctors are more informed and accessible

With a smartphone traveling patients can reach physician networks, and doctors can access digitized medical libraries, big data analysis, and the latest medical studies. They can monitor patient vitals via downloaded data from a new generation of portable health monitoring devices. Improved imaging devices allow doctors to view and share accurate and detailed “digital” views of patient anatomy. Video conferencing has led us to the age of “telemedicine” where doctors can check in on remote patients or consult with other medical professionals. Doctors from around the world collaborate in diagnosing and treating victims of disease in Haiti or natural disasters in Japan.

Lizzie Weakley is a freelance writer from Columbus, Ohio. She went to college at The Ohio State University where she studied communications. In her free time, she enjoys the outdoors and long walks in the park with her 3-year-old husky Snowball.

Twitter: @LizzieWeakley
Facebook: facebook.com/lizzie.weakley

Patient Safety and Medical Sanitation – Developing Trust in Your Medical Professional

July 23, 2016/5027 views / 0 Comments/in BLOG, Guest Blog Posts, Infection Control, Patient Safety /by John Trader

The following guest post on patient safety and medical sanitation was submitted by Rachelle Wilber.

It’s an experience we all have at some point. We walk in to the cold exam room where our vitals are taken and we are told that the doctor will be in shortly. We wonder if this doctor is going to listen to us and take our worries or concerns seriously. Sometimes, whether a hypochondriac or not, we worry about how clean and safe the clinic in which we sit is. Especially with how much foot traffic there is in medical centers. We also worry about engendering a healthy relationship between a patient and their doctor, there should be no fear. There are three key components to building a trusting relationship between doctors and patients: compassion, communication, and professional boundaries.

Is there a link between medical office sanitation and building trust in medical professionals?

Sanitation

The relationship between patient and medical provider is unique in that we are essentially putting our life in a stranger’s hands and trusting that they have the best of intentions. If we’re going in for a medical procedure, we worry about things like infections and aftercare. While of these things should be considered, they shouldn’t be a source of anxiety for the patient. The first key to mitigating some of this worry is to speak with our doctor about it. He or she can help you understand how the clinic is run and reassure you about your personal safety as a patient. The paper on examination tables is changed for every individual patient who visits, and strict sanitary guidelines for equipment and utensils are adhered to. There is nothing to worry about, your doctor is your partner. Your health and safety is of the utmost importance to them.

Medical Misconceptions

The importance of this is demonstrated best by patients with catastrophic illnesses and entering into hospice care where not having a trusting relationship with their doctor can cause patients to feel much more doubt and fear about both the extent of their illness and what’s going to happen to them in hospice care. Professionals, like those at Corner Home Medical, know that there are many misconceptions around this sort of care. Many people look at it as being a place to go to die, when in reality it is a place, or care plan, designed to help relieve pain and ease suffering as much as possible.

Communication

Communicating with your doctor is just as important as his communication with you. Before your appointments, you should prepare with a list of your top concerns to address with them. If you have a pertinent question about how a nurse or phlebotomist took care of you and whether they used proper cleaning procedures when taking your blood, ask them how they were taught to take care of such things. You can always ask questions, medical professionals are they to serve your needs and want you to feel comfortable. They will willingly explain or expound upon any detail you might be wondering about. If a patient expects complete honesty from their medical professional, then they should also be as open and honest as possible.

Boundaries

While it is important to build this relationship with your doctor, it’s also important to keep firm boundaries. The patient cannot be a friend to their doctor and vice versa. If there is a component of friendship in the relationship, the patient or doctor may hold back key information or arguments from fear of hurting the other’s feelings, thus hindering the communication piece.
A 2014 study conducted by The General Hospital of Psychiatry found that a trusting relationship between patients and their care providers actually correlated to better recoveries and lessened disabilities. Learning about sanitation methods and your safety as a patient is worth your time. Effectively using these key elements and finding a doctor you are comfortable with can lead to better outcomes for your health.

Rachelle Wilber is a freelance writer living in the San Diego, California area. She graduated from San Diego State University with her Bachelor’s Degree in Journalism and Media Studies. She tries to find an interest in all topics and themes, which prompts her writing. When she isn’t on her porch writing in the sun, you can find her shopping, at the beach, or at the gym. Follow her on Twitter and Facebook: @RachelleWilber; https://www.facebook.com/profile.php?id=100009221637700

FingerSCAN DecedentID Found Cleaner & Faster in Identifying the Deceased

July 20, 2016/5082 views / 0 Comments/in BLOG, Guest Blog Posts, Patient Identification /by John Trader

The following guest post on the use of biometrics for identifying the deceased was submitted by Pranjal Mehta Sr. Digital Marketing Engineer with Big Market Research.

The FingerSCAN Decedent, recently introduced by WoVo Identity Solutions, promises a faster way to determine unknown decedents at a scene. Medical examiners and coroners have found the solution to be much cleaner compared to those available in the market, say experts at Big Market Research. Subject matter experts analyzing the industry size & share and growth opportunities of the healthcare biometrics industry reveal that by using a highly integrated biometrics fingerprint scanner from Watson, the FingerSCAN DecedentID can not only expedite but also simplify the complete identification process of a deceased individual. The equipment can identify the deceased within few hours rather than several days highlight the makers of FingerSCAN DecedentID. The is its ability to send alerts to the family members of the deceased faster makes the device highly capable.

Biometric identification can help to identify deceased individuals.

Commenting on the latest innovation in the healthcare biometrics industry, Kathleen Erikson, the chief executive officer at the WoVo Identity Solutions, emphasized that she knew it from the very beginning that coroners as well as medical examiners were in need of highly affordable, mobile product that can enhance the entire identification process. She added “I had no idea that the benefits would extend beyond this so I’m very pleased and have plans for launching many more mobile apps to benefit various industry groups.”

The new device works wonder on commercial – of -the -shelf (COTS). Besides this, the FingerSCAN DecedentID also operates with Android and works efficiently with the mini fingerprint scanner from Watson. WoVo introduced the product for the first time at the Colorado Coroners Association Conference in June, 2016, following a pilot project where the device was tested. The device has definitely brought relief to many families who end up contacting the officials after a death is reported in a media. Moreover, the solution has proved advantageous for both, government officials and public.

Echoing his sentiments about the product Harris Neil, coroners at Denver Office of Medical Examiner said, “As the application has been moved to its current version, it’s actually possible for me to email a print card to the fingerprint technicians electronically from the scene and get an identity confirmation the same day.” FingerSCAN DecedentID is an FBI IAFIS – certified and has been approved with Appendix F approved. Furthermore, the fingerprint scanner has implemented a patented LES technology. These features make the device one of its kind biometric technology that serves the stringent image performance needs by FBI.

Today, technology advancements have played an eminent role in revolutionizing the healthcare biometrics industry. Manufacturers are focusing more on making the solution affordable to cut down on the healthcare service cost. With so much happening in the healthcare biometrics industry, FingerSCAN DecedentID brings a ray of hope when it comes to identifying a deceased and informing his or her family members.

Pranjal Mehta is a highly distinguished digital marketing specialist working actively in the Life Science segment at Big Market Research.

3 Unexpected Ways Medical ID Theft Can Harm Your Pocket

July 12, 2016/5525 views / 0 Comments/in BLOG, Guest Blog Posts, Health Care, Medical Identity Theft, Patient Safety /by John Trader

The following guest post covering the impact of medical ID theft was submitted by Michael Rogers.

Are you the recent victim of medical ID theft? Do you know someone who recently discovered their identity had been stolen? If you or someone you know has experienced someone stealing your identity, then you know how unsettling and upsetting it can be. But what you might not realize in the moment is that having your medical ID stolen actually can result in major problems for your bank account. Read on to learn our top three unexpected things you need to know right now about protecting your medical ID and how a stolen identity can result in problems in your pocket. Knowing is power — and you can do something about it before too much damage is done. Read on:

Learn more about the top three unexpected things you need to know to protect your medical identity.

Tip #1: Data Breaches Mean Bad News for You

Did you know that healthcare organizations admit that they don’t have enough security to withstand many cyberattacks? Data breaches to healthcare organizations are at a loss of millions and are under constant attack by malware. What does this mean for you? It means that your medical data is vulnerable, and when an online thief gets ahold of your Social Security number and other medical ID information — including passwords to your healthcare accounts — then you could begin to see not only your healthcare savings account empty out for procedures and products you didn’t authorize, but you also may see your bank account empty out. That’s because many of us use the same passwords over and over again. So don’t be surprised if someone steals your medical ID information and then uses that information to break into your bank and credit card accounts. Change your passwords regularly and encrypt your online sessions to protect yourself.

Tip #2: Unauthorized Procedures

Many of us have healthcare savings accounts. They are a great way to get tax-free cash into an account and to use that cash for doctor’s visits, surgeries, procedures and even products like HIV-testing kits and pharmaceuticals. When someone steals your medical ID information, however, that means they can get access to this account. They can then go online and begin purchasing items that qualify for the account. They also can begin the process of filing insurance claims for fraudulent surgeries and procedures.

Tip #3: Exhausted Medical Benefits

When you become the victim of medical ID theft, you may find that your insurance benefits are no longer available to you when you need them. In most of the cases ID theft victims start to panic and do not know where to start from. If you have any doubts, are any reasons to suspect being ID theft victim you should immediately contact either your local insurance provider or healthcare organization in order to minimize possible losses. Many victims don’t realize this until something happens — like they are rushed to the hospital — and they find their insurance has been denied. Online thieves will steal your information so that they can get the procedures they need in your name. This kind of fraud can take years to unravel — coming at a huge out-of-pocket expense to you. When you need to go to the hospital, you need to go. You can’t wait. And if you’re the victim of fraud, you’ll likely be paying tens of thousands of dollars of that you don’t have because your insurance has been denied.

Protect and Empower Now

Sometimes knowing how you could be vulnerable to a medical ID attack is the first step. When your online presence is threatened and someone steals your social security number or insurance premium information, then not only are you at a big financial risk for procedures and bills you shouldn’t have to pay for — but those breaches could lead to breaches in other areas of your finances, such as your bank account. As you move forward, remember to monitor your medical ID information and medical online activity regularly. The more you know about what is happening in your medical or insurance accounts online, the more quickly you will be able to see when something isn’t quite right. In addition, remember to change your passwords regularly, and don’t use the same passwords for multiple accounts. With an estimated 2.3 million Americans falling victim to medical ID theft in 2014, it’s possible that you also could experience this situation. So stay ahead of the game and protect your pocket with these three key tips.

Michael Rogers- is experienced Director of Operations, manager and educator from USInsuranceAgents.com. Michael is not only well-educated insurance professional, but also very interesting interlocutor, with deep knowledge of modern arts and sports.

How Biometric ID Can Help Alzheimer/Dementia Patients

July 9, 2016/3732 views / 0 Comments/in BLOG, Guest Blog Posts, Patient Identification /by John Trader

The following guest post on using biometric ID for alzheimer and dementia patients was submitted by Laurence Banville.

Dementia is often associated with aging adults. Historically it was perceived as a “normal” part of getting older. We know better now. Dementia is a disease, and just like other diseases, it isn’t normal. Cases of dementia seem to be on the rise in our modern society; Alzheimer’s is a disease that includes progressive dementia as one of its symptoms. It attacks the brain, resulting in loss of memory and thinking skills to the point that victims cannot care for themselves at all. It is estimated that more than five million people currently suffer from Alzheimer’s disease.

Could biometric identification help Alzheimer/Dementia patients?

Why Use Biometrics?

Biometrics involves the measure of biological characteristics that are individual and nearly impossible to mimic. Things such as fingerprints, irises, voice patterns, gait, palm-prints, vein patterns on the back of the hand, and DNA are being considered as identification methods for everything from cellphones to job applications. The field of biometrics is only becoming bigger.

The world is surging with biometric interest, particularly among governments that are always on the prowl for security uses for new technology. It is estimated that governments globally will spend up to $122 million in biometric research and implementation by 2019.

In 2010, two senators proposed a bill to President Obama proposing a national biometric identification card that could be used by employers to stave off illegal immigrants. Six years later the U.S. is still debating the benefit of such a card.

Meanwhile, Nigeria is adding biometrics to their national identity cards through linking bank accounts to state-administered IDs. The political atmosphere in the United States is still more focused on biometrics for security rather than the other practical uses of the technology. One of the uses that can be looked into is a biometric identification card for Alzheimer’s patients and others who suffer from dementia.

Identification Of Alzheimer’s Patients

Dementia sufferers and their families would greatly benefit from an identification card that relied on biometrics. Alzheimer’s patients and others with dementia frequently wander off and become easily agitated if disturbed. This leaves them in a dangerous predicament should they wander into a busy street. As the disease progresses, Alzheimer’s patients can become non-verbal, unable to take care of their basic needs, including eating and sleeping. In situations where Alzheimer’s patients need to have their healthcare records regularly updated or exchanged, an identification card would allow medical personnel to pull up a patient’s identification and health records simply by scanning their palm or fingerprint or using iris recognition.

The CDC reports that death records indicated almost 84,000 deaths due to Alzheimer’s in 2010. A 2014 article published in Alzheimer’s and Dementia notes that this number was vastly under-reported. According to a study conducted by the Chicago Health and Aging Project (CHAP), this number was closer to 600,000.

There are however, private organizations that offer patient identification services through palm-print or hand-vein imagery; but these solutions are expensive and not accessible to those who go through government insurance. Perhaps soon the healthcare industry will create a national identification program specifically aimed to help identify patients who cannot communicate their health problems and the grossly high mortality rate of Alzheimer’s will be reduced.

Looking Further Into The Future Of Healthcare

The use of biometrics for security is well-documented. Cellphone users now have the option of using their fingerprint to gain access to their phones. Furthermore, many online educational institutions use biometrics to authenticate students who are taking a class assessment.

When it comes to healthcare, now is the time for the industry to get involved in biometrics. Some healthcare facilities are considering biometrics for use in positive patient authentication to reduce the occurrence of medical mistakes caused by misidentification. Hopefully, this will get the ball rolling to lessen the various medical as well as other issues associated with aging.

About The Author; Laurence Banville, Esquire:

Laurence Banville is the managing partner of Banville Law with a reputation for thorough preparation and a balanced approach to his clients. He is a down-to-earth bright young attorney who has been honored with the Top 40 under 40 award. This recognition is given to the top 40 ranked attorneys across the United States who are under 40 years of age. He represents plaintiffs and in particular of nursing home abuse.

The Latest Technologies Improving Patient Outcomes

June 30, 2016/5075 views / 0 Comments/in BLOG, Guest Blog Posts, Health Care, Patient Safety /by John Trader

The following post on improving patient outcomes was submitted by Dixie Somers.

The Affordable Care Act has encouraged hospitals and other medical facilities to invest heavily in new technology that will improve patient outcomes and increase the number of lives saved on an annual basis. The best solution to produce a cost-effective, yet high quality experience has been to create technology that will prove to be more efficient in the near future. Through closely watching chemical reactions and choosing laboratory air stirrers of the highest quality, the improvement of healthcare technology has been based solely on evidence of what works and what is desired among the medical community. Based upon this assessment, below are three types of upcoming technology that will affect healthcare in a positive manner.

New healthcare technologies along with upgrades to legacy tech are helping improve patient outcomes.

Mobile Stroke Units

Mobile stroke units have been highly invested in to provide critical medical care before ever arriving at the hospital. Mobile telemedicine enables staff members to perform blood tests, CT scans, and TPA tests on injured victims. Mobile stroke units are expected to save thousands of lives and radically improve patient outcomes.

New and Improved CT Scanners

Old CT scanners will soon be replaced by a new model of CT scanner that can capture a faster and clearer photo in one shot. Prior to this technology, many patients were often turned away for having heart beats that were too quick to take the CT scan. As of now, this CT scan can capture a photo of the heart in one shot. As a result, more people can benefit from the CT scan and more people can get an accurate reading on their health.

Cancer-Seeing Glasses

A new form of high-tech glasses has been designed to be worn by surgeons during an operation. This technology has been shown as helpful in identifying cancer within patients. The glasses are able to detect cancer cells based upon the blue glow that appears to the trained eye of the surgeon. Cancerous cells and healthy cells are normally difficult to distinguish. These high powered glasses increase the magnification and can spot cancerous cells at even an early stage. These glasses, if used in every hospital, could reduce both the time and money that is necessary to treat cancer and significantly improve patient outcomes.

As healthcare costs account for around one fifth of the United State’s annual GDP, technological investments have been deemed the best way to cut costs while improving the overall quality of healthcare. Investment in technology is predicted to be significant for the future as patients will be getting better in a faster amount of time. Within the next few years, healthcare technology will expand as long as investment and efficiency continue to flourish.

Dixie Somers is a freelance writer and blogger from Phoenix, Arizona, who loves most to write for health, technology, and business niches. Dixie is the proud mother of three beautiful girls and wife to a wonderful husband.

How Photo Biometrics Can Improve Healthcare Outcomes for Patients

June 28, 2016/6253 views / 0 Comments/in BLOG, Guest Blog Posts, Health Care, Patient Identification, Patient Safety /by John Trader

The following guest post on the rising use of photo biometrics for patient ID in healthcare was submitted by Amanda Gaid.

Photo biometrics are increasingly being used for passports and other identification needs. Medical facilities and practices are also beginning to see the merit in utilizing photo biometrics for patient identification. There are many ways that photo biometrics can be beneficial for providers, insurance companies, and especially patients. Using photo biometrics can help to improve healthcare outcomes for patients in a number of ways.

The rising use of photo biometrics for patient ID in healthcare is helping to increase patient safety, reduce medical errors, and improve revenue cycle management.

Helps Prevent Medical Identity Theft

Photo biometrics help to ensure that a patient receiving medication and treatment is in fact the patient identified on a medical card. Medical identity theft is widespread, with many people posing as patients in order to receive drugs. Photo biometrics link a patient’s photograph and iris biometrics to a set of medical records. Using this system ensures that patients will not be misidentified and makes it very difficult for thieves to bypass.

Improves Data Integrity

When medical information is breached by identity thieves, health records may show that patients received treatments and medications that were actually taken advantage of by thieves. This can be dangerous for patients that really need these treatments. Blood pressure and other clinical measurements may also be skewed by thieves posing as patients. Protecting this information can help to ensure greater data integrity.

May Help Patients That Can’t Help Themselves

Patients that are brought into a medical facility unconscious or that face advanced stages of cognitive decline may not be able to provide crucial medical information in times of emergency. Photo biometrics allow medical providers to identify a patient and access a wealth of information about allergies, current medications, and conditions that may be instrumental in providing treatment. This may help to protect patients from medication reactions, infections, and other issues while allowing providers to treat patients quickly.

Can Help Prevent Errors in Medical Billing

Medical billing errors can occur due to a number of different circumstances. In some cases, medical practices and hospitals that are switching over to electronic health records (EHRs) will inadvertently replicate an entire patient’s history, showing double treatments and visits. In other cases records may be filed incorrectly. Thieves may also add to inaccuracy of medical billing information. Linking all EHRs and billing information to photo biometrics can prevent billing errors and help to ensure accuracy of patient financial information.

Increases Patient Satisfaction Levels

Patient satisfaction can have an impact on patient outcomes. Patients are more likely to follow medical advice and attend regular medical visits when the experience is pleasant and the provider is trusted. Photo biometrics can make patients feel more secure and can expedite visits and treatment. Patients may also be able to access their own information more conveniently and securely, which can increase empowerment and patient engagement.

Amanda Gaid is a recent college graduate and avid writer. While her primary focus in college was Psychology, Gaid minored in English Literature and Public Health. She draws on her knowledge of these subjects to create online content that addresses human needs in a simple way. In her spare time, she enjoys traveling as well as beach breaks and playing with her dog.

Medical Identity Theft – Detection & Prevention Tips

June 17, 2016/4712 views / 0 Comments/in BLOG, Guest Blog Posts, Medical Identity Theft, Patient Safety /by John Trader

The following guest post was submitted by Ryan Moalemi.

In this day and age, people get increasingly restless if they don’t get their daily ‘fix’ of substances. The main cause for medical identity theft is trying to get drugs which you otherwise can’t get. Drug users who are addicted to certain drugs need a special pass if they want to get those drugs. If you don’t have this pass, you cannot buy the drug.

Follow these simple tips to prevent the dangers of medical identity theft from jeopardizing your patient safety.

Medical Identity Theft isn’t something that occurs rarely. Unfortunately, it’s a daily happening, and it can get pretty nasty if left unchecked. There are numerous ways to protect yourself against Medical Identity Theft, but you’ll also need to know how to react if it happens. When people are desperate, they can do desperate things, going as far as stealing your identity to buy themselves drugs. Here are some tips on how to prevent and detect Medical Identity Theft:

Medical Identity Theft – What is it?

Medical identity theft isn’t much different than regular identity theft. However, the purpose here is to buy drugs, get health care at your expense, etc. Anything related to the medical field is a reason for people to steal your identity if they can’t get what they want. Most countries don’t have pictures of patients on their medical cards which is why it can be pretty easy for people to steal your identity. Of course, there are countries where are the details are listed and available to the medical staff to prevent theft and make it easier for them to go through your details.

Protecting your Personal Information

If you want to avoid having your identity stolen, you will need to know how to protect your personal information. The first step is to keep as much information about yourself to yourself except in cases where it’s necessary to share. Don’t let too many people know all of your personal information. You can also check out some Identity Theft Protection to get even more protection. There are various measures you can take to do this, but the best thing is not to share too much.

Stay Away From Common Fraud Schemes

The most common fraud schemes involve offers which you should take instantly because it’s excellent. If you don’t take the offer, you will regret it because it won’t be good anymore. Don’t fall for these tricks no matter how good they sound. That’s exactly it – they sound too good to be true. Also, if you happen to run into a fraud scheme or an offer, be sure to check out all the information regarding the company or people issuing the offer. You want to find legitimate information. If your research comes to fruition and you find out everything is legit – the offer is legit as well. Otherwise, stay far away from that offer and turn it down.

Tips to Detect Medical Identity Theft

While there are some methods of detection which can cost you money, the most common one is simply by constantly checking your purchase history. Visit the hospital where you get your medication and ask them if there were any purchases on your account. You don’t need to do this all the time – do it only when you suspect that someone might have stolen your identity. Also, always keep receipts with you and keep track of your purchase history.

Responding to Medical Identity Theft Incidents – Checklist

The correct way to react to medical identity theft incidents is to report everything to anyone that might help you out. This involves the hospital you visit, police, etc. Also, if you already ran into problems with identity theft, it is the prime time you start keeping your private information protected. Any possible holes that you might have left out could potentially lead to additional medical identity theft. Keep copies of your medical bills, medical records and everything. This way, you’re minimizing the chances of it happening again.

Conclusion

Medical identity theft can lead to many problems if not handled. Things tend to get complicated as more time goes by so it’s best to resolve the issue immediately upon noticing that something isn’t right. Be careful of who you give your personal information to, and stay away from shady offers!

A Guide to Carbon Monoxide, The Silent Home Killer

June 4, 2016/4261 views / 0 Comments/in BLOG, Guest Blog Posts, Patient Safety /by John Trader

The following guest post was submitted by Senator Windows.

Carbon Monoxide or (CO) for short, is a colorless, odorless and highly poisonous gas. It cannot be seen, smelled, or heard; which is part of what makes it so dangerous. It is particularly dangerous for children because they breathe faster and inhale more carbon monoxide per pound of body weight.

Carbon Monoxide does serious damage to the human body. When it is inhaled, it combines with blood, but prevents the blood from absorbing oxygen. Blood vessels can become faulty which can lead to swelling in the brain, unconsciousness and nerve damage. In very serious cases, it can be fatal.

The longer a person breathes in carbon monoxide, the more heightened their symptoms become. It is strongly advisable to get out into fresh air ASAP and away from the area that contains the gas, in addition to calling for emergency medical help.

To prevent it building up in the home, install a reliable alarm and open windows to allow fresh air to circulate and adequately ventilate rooms. For more information, have a look at the infographic below which has been created by Senator Windows.