Patients are customers of the healthcare industry, and like conventional customers, they anticipate an improved patient experience – shorter wait times, accurate identifications, and more focus of physicians. However, emphasizing on patient experience is not only beneficial for the patients but also the health systems, as well. Let’s see how exactly this is true. There’s […]
Unsurprisingly, there is a lot of competition present in the healthcare industry. To stay ahead, loyalty and patient experience are must-have attributes for any given healthcare provider. In some cases, healthcare can indeed be consumer-driven; for instance, take patient engagement. According to a recent study, patients are five times more likely to choose the health […]
Another day, another one added to the endless patient misidentification stories – makes the need for an effective patient identification solution like RightPatient even more urgent. However, medical record mix-ups occurred even before EHRs were implemented. Years ago, a woman called Liz Tidyman’s parents decided to spend more time with their daughter and grandchildren, and […]
When it was at its introductory stage, the official representatives had stated that medical records going digital and becoming electronic health records (EHRs) would change the healthcare system of the US entirely. They said that EHRs would be the future of the healthcare industry as they will be safe, inexpensive, and easy to use, with […]
Whenever medical records do not match with patients and are out of sync, all kinds of problems occur for everyone involved, both physically and financially. Keeping this in mind, patient matching errors seem never-ending. Is there a solution? Is there anything which will help in improving patient safety? A look at what patient matching errors […]
When electronic health records (EHRs) were introduced, people lauded it as the next big thing in the technological landscape of the healthcare industry. There were many reasons – it was entirely digital as the name suggests, could be accessed quickly and whenever required, reduced paperwork, among many other reasons. However, once it was widely implemented, […]
According to a recent study, patient engagement technologies like patient retention apps are more likely to lead towards better healthcare outcomes. Patients who used these apps contributed to reducing hospital readmission rates compared to those patients who did not use engagement apps. Patient engagement technologies like CircleCare, a patient retention app, have shown that they […]
Synchronizing medical information with the appropriate patients accordingly – how hard can it be, right? Well, it is precisely the opposite. It is easier said than done – patient misidentification cases are abundant. Since the introduction of electronic health records (EHRs), people thought that it would make the lives of everyone involved easier, but the […]
Why might any healthcare provider contact their patients after their discharge? It’s simple – to encourage patient engagement so that the patients can be proactive and thus healthier, which in turn causes improved patient outcomes and lowers readmission rates, simultaneously reducing costs. There’s a catch to this – if it’s so easy, why is effective […]
Another day, another mistaken patient identification error. However, it was a bit different in this case. Two sisters were informed that their brother was on life support and that is the premise of the whole fiasco. The sisters, Rosie Brooks, and Brenda Bennett-Johnson received a call from an official that someone they believed to be […]
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